Terms and Conditions of Sale for AntonellaBijoux.com

Welcome to AntonellaBijoux.com (https://antonellabijoux.com/en/). By using our website and purchasing our products, you agree to the following terms and conditions of sale. Please read this information carefully before placing an order.

1. How to Purchase

The purchase process on our website is simple and secure, thanks to WooCommerce. Follow these steps:

1. Browse our products and select the items you wish to purchase.
2. Add the products to your cart.
3. Click on "Proceed to Checkout" to complete your purchase.
4. Fill in your personal details and shipping address.
5. Select your preferred payment method and confirm your order.

You will receive a confirmation email of your order, followed by a notification with shipping details.

2. Terms and Conditions of Sale

• All products offered are described as accurately as possible.
• Prices are displayed in Euros (€) and include VAT.
• We reserve the right to change prices and product descriptions without notice, but you will be guaranteed the price indicated at the time of purchase.

3. Payment Methods

At AntonellaBijoux.com, we accept the following payment methods:

• PayPal: Safe and fast, allowing you to pay with your PayPal account or with a credit/debit card even if you don't have a PayPal account.
• Credit and Debit Cards: Transactions are processed through PayPal, even for those without a PayPal account.

Your payment details are protected and never shared with third parties.

4. Shipping Policy

We ship across Italy and Europe. Shipping times and costs are as follows:

• Italy: Standard shipping within 3-5 working days.
• Europe: Shipping within 5-7 working days.

Shipping costs will be calculated at checkout and may vary based on the weight and destination of the package.

Note: For orders with larger quantities or specific models, shipping may experience a slight delay of a few days. In such cases, we will promptly inform you via email with all the relevant shipping details.

5. Return Policy and Right of Withdrawal

According to current regulations, you have the right to withdraw from your purchase within 14 days from the date of receiving the product, without providing any reason. Here’s how to proceed:

1. Send an email to [email protected] within 14 days of receiving the product, indicating your order number and details of the item you wish to return.
2. Products must be returned in their original packaging, unused, and in perfect condition.
3. Return shipping costs are the customer's responsibility unless the product is defective or does not match the order.

Once we receive the returned product and verify its condition, we will process the refund within 14 working days using the same payment method used for the purchase.

6. Rights and Obligations of Both Parties

Customer Obligations:

• Provide accurate and truthful information when making a purchase.
• Respect payment and return conditions.

AntonellaBijoux.com Obligations:

• Provide the ordered products in accordance with the description and price indicated.
• Ensure efficient and available customer service for any questions or issues related to orders.

7. Customer Service

For any questions or assistance, you can contact us at [email protected]. We will respond as quickly as possible.

8. Changes to the Terms and Conditions of Sale

AntonellaBijoux.com reserves the right to update or modify these terms and conditions of sale at any time. Users will be informed of any changes through the website.

9. Privacy and Data Protection

All personal data provided during the purchase process will be handled in compliance with current privacy regulations. For more details, please consult our Privacy Policy.